Privacy Policy
Last Updated: 21st January 2024
At XP Traders, we respect your privacy and are committed to protecting the personal information you provide while using our services. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, create an account, or engage in trading activities with us.
1. Information We Collect
We collect personal data in various ways, including:
- Personal Information: When you open an account, we collect information such as your name, email address, phone number, and payment details.
- Financial Information: We gather information about your trading activities, account balances, and transaction history.
- Technical Data: This includes information about the device you use to access our platform, your IP address, browser type, and other device-related data.
- Cookies: We use cookies to enhance your browsing experience and collect anonymous data to improve our services.
2. How We Use Your Information
The data we collect is used for the following purposes:
- Account Creation and Management: To verify your identity, open and maintain your trading account, and process transactions.
- Customer Support: To provide you with customer service and respond to your inquiries.
- Improving Our Services: To analyze your usage of our platform and improve our features, functionality, and security.
- Marketing: With your consent, we may send you promotional materials and information about products and services that may be of interest to you.
- Compliance with Legal Obligations: To fulfill our regulatory obligations and ensure that our services comply with applicable laws.
3. How We Share Your Information
XP Traders does not sell or rent your personal information. However, we may share your data under the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us with operations such as payment processing, technology services, and customer support.
- Legal Obligations: If required by law or regulatory authorities, we may disclose your information to comply with legal processes, regulatory requirements, or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of XP Traders, your information may be transferred to the new entity.
4. Security of Your Information
We use advanced security measures, including encryption, firewalls, and secure servers, to protect your personal data from unauthorized access, alteration, or disclosure. However, no transmission of data over the internet is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can access, review, and update your personal data at any time by logging into your account.
- Data Deletion: You may request the deletion of your personal information, subject to regulatory requirements that may necessitate retention.
- Marketing Preferences: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting our support team.
6. Third-Party Links
Our platform may contain links to third-party websites. XP Traders is not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that a minor has provided us with personal information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
XP Traders
Hill Street W1J 4NQ
London
United Kingdom
Telephone: +44 204 600 0675
By using XP Traders' services, you acknowledge that you have read and understood this Privacy Policy.
Effective Date: 21st January 2024