Withdrawal Policy

At XP traders (referred to as “XP TRADERS,” “we,” “our,” or “the company”), we are committed to providing our clients with a transparent and efficient process for withdrawing funds from their accounts. This Withdrawal Policy outlines the procedures, terms, and conditions that govern withdrawals from client accounts. By using our platform, you agree to comply with the terms set forth in this policy.

1. Eligibility for Withdrawal

To be eligible to withdraw funds from your trading account, the following conditions must be met:

Your account must be verified according to our Know Your Customer (KYC) and Anti-Money Laundering (AML) policies.

  • Your account must have a positive balance (i.e., no margin call or negative balance).
  • The funds to be withdrawn must not be subject to any trading obligations (e.g., funds used as margin or collateral).
  • Your withdrawal request must meet the minimum withdrawal amount as specified by XP TRADERS.

2. Withdrawal Process

2.1 Requesting a Withdrawal

Withdrawals can be requested by logging into your XP TRADERS account and submitting a withdrawal request through our secure platform. You must specify the amount to withdraw and the payment method.

2.2 Processing Time

Once a withdrawal request is submitted, we will process the request within 3 business days. Please note that while we strive to process requests promptly, processing times may vary based on the method of withdrawal, account verification status, and other factors.

  • Bank Transfers: 3-5 business days
  • Cryptocurrency Withdrawals: Up to 24 hours

2.3 Withdrawal Fees

XP TRADERS may charge a fee for processing withdrawals. The applicable fees will be clearly displayed before confirming your withdrawal request. Withdrawal fees depend on the withdrawal method selected and are subject to change. Clients are responsible for any fees imposed by their financial institution or payment service provider.

3. Payment Methods

The following payment methods are available for withdrawing funds from your XP TRADERS account:

  • Bank Transfer (local and international)
  • Cryptocurrency (e.g., Bitcoin, Ethereum)
  • Other payment providers (e.g., Wire Transfer, Credit/Debit Card)

The availability of payment methods may vary by region and currency.

4. Withdrawal Limits

There are minimum and maximum withdrawal limits that apply to each withdrawal request. These limits are set to ensure the security and efficiency of the withdrawal process.

Minimum Withdrawal Amount: 50$
For larger withdrawal amounts, additional verification may be required.

5. Account Verification and Security

5.1 Verification Requirements

To protect against fraud and comply with legal regulations, XP TRADERS requires that all clients complete identity verification (KYC) before processing withdrawals. This may involve submitting:

  • A government-issued photo ID/driving license
  • Proof of address (e.g., utility bill or bank statement)
  • Additional documentation as needed

5.2 Withdrawal Restrictions

XP TRADERS reserves the right to restrict or delay withdrawals if we suspect fraudulent activity, non-compliance with our KYC/AML policies, or if we are required to do so by regulatory authorities.

6. Rejected or Delayed Withdrawals

Withdrawals may be rejected or delayed for the following reasons:

  • Insufficient funds or margin requirements in the account
  • Failure to complete required identity verification
  • Inaccurate or incomplete withdrawal details
  • Suspicion of fraudulent activity or violations of our terms
  • Technical issues on the platform or with payment processors

If your withdrawal request is rejected or delayed, XP TRADERS will inform you of the reason and provide guidance on how to proceed.

7. Currency Conversion and Fees

If your withdrawal involves currency conversion (e.g., converting USD to EUR), XP TRADERS will apply the prevailing exchange rates at the time of the transaction. Please be aware that the exchange rates may vary, and conversion fees may apply, depending on the payment method chosen.

8. Amendments to the Withdrawal Policy

XP TRADERS reserves the right to modify or amend this Withdrawal Policy at any time. All changes will be communicated to clients through appropriate channels, and the updated policy will be available on our website. By continuing to use our services after changes to the policy, you accept and agree to the modified terms.

9. Contact Us

If you have any questions or concerns regarding this Withdrawal Policy, please contact us at:

XP Traders

Hill Street W1J 4NQ
London
United Kingdom

Telephone: +44 204 600 0675

Acknowledgment
By submitting a withdrawal request, you acknowledge that you have read, understood, and agree to the terms outlined in this Withdrawal Policy.